Saturday, August 9, 2014

Know when to 'lead' or 'lag' in managing a business – The Tennessean

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Know when to ‘lead’ or ‘lag’ in managing a business

The Tennessean

I find that most businesses fall into one of two categories when it comes to measuring the success or failure of these important priorities: they either measure everything and lose focus on the important few metrics, or they measure nothing — and I



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